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Retail Supervisor Trainee - Singapore

  • Develop operations plans for their teams and make sure those plans are executed
  • Lead, manage and motivate the team members
  • Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
  • Coach and train Retail Associates on GLOB+ system usage.
  • Conduct daily briefings to team members before the start of shift duty
  • To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
  • Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
  • Manage and improve the SOP and procedures related to inventory management at the assigned stores level
  • Able to multitask, while also keeping the customer happy and satisfied
  • Excellent customer service and communications skills to meet the organization business objectives and exceed customer’s expectations
  • Good leadership skills to effectively oversee and manage the team
  • Supervisors may work a variety of hours that may include nights, weekends, and holidays
  • Retail supervisors may also be required to attend meetings and conferences
  • Any other ad-hoc assignment or project assigned by your superior

  • Professional and pleasant personality
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Able to commit to rotating shift hours, including public holidays and weekends