LOTTE DUTY FREE, under its vision "The Most Trusted Travel Partner",
will create ESG values and contribute to free, sustainable travelling by implementing eco-friendly management, corporate social responsibility, and expanded transparency in governance in all business areas.
For the first time in the duty-free industry, LOTTE DUTY FREE established an ESG Value Commission. LOTTE DUTY FREE has declared ESG management and seeks to continue sustainable management.
Duty for Earth
Environmental duty regarding carbon neutrality and climate change
Duty for Society
Duty to create social values for customers,
employees and stakeholders
Duty for Good Governance
Duty for transparent and fair decision making