People make the difference. At Lotte Travel Retail Singapore, we set ambitious professional goals, and inspire our people to higher performance by providing the right skills and knowledge trainings.
To replace ‘Executive Training’
We positively challenge ourselves and our teams to deliver and execute with precision by learning from setbacks as well as successes. Actively embracing change, Lotte Travel Retail Singapore pioneers purposeful opportunities and stretch the boundaries of our thinking – We advocate life long learning and support external trainings opportunities based on training needs as well as the team’s desire to learn as they grow within the role and functions that include outsourced training to enhance skills based on job functions and positions.
Job Skills Training
Based on the award winning World’s Best Airport Customer Service Excellence standards and expectations, our Retail Operations teams will undergo a series of structured and mandatory in-house product knowledge training, outsourced Customer Service Excellence Training conducted in 5 stages during the On-boarding of our new Retail Operations team members.
Introductory to Lotte Singapore to strengthen the organizational adaptability for new recruits (for both new and experienced employees). Simultaneously, candidates are learning about their role, company culture, and performance expectations.